Creative Scope Of Work

Role: TikTok Content Creator (Food + Culture)

Location: Remote (based in the U.S)

Timeline: February 15 - March 15, 2026 (month to month renewal with a 30-day notice of cancellation)

Client: Confidential national restaurant brand

Overview:

We’re looking for a TikTok-native content creator to help capture and create short form content for a dedicated restaurant brand account. This role is for someone who:

• Lives on TikTok

• Loves food

• Understands internet culture and humor

• Can shoot, edit, and ideate great content, collaborating with our team

• Is Gen Z (or Gen Z fluent) and comfortable appearing on camera when needed

What You’ll Do

• Shoot and edit TikTok-first video content (almost always on location at restaurants)

• Provide weekly short form ideation

• Forecast and adapt TikTok trends into brand-safe ideas

• Assist in writing captions, hooks, and on-screen text overlays

• Bring humor, personality, and culture into every post

• Collaborate with our internal strategy, creative, and account teams

• Work recurring shoot days (with a paid day rate)

What We’re Looking For

• Deep knowledge of TikTok culture, trends, and formats

• Strong short form shooting and editing skills (iPhone is required)

• A foodie, someone with a strong grasp of fast casual dining culture

• Naturally funny, creative, and culturally plugged in

• Comfortable working independently and in real-world locations

Bonus Points

• You’ve created content for food or lifestyle brands

• You have a TikTok portfolio or personal account to share with us (you do not need a lot of followers)

• You’re great at turning simple moments into scroll-stopping videos

• You know how to pull reference TikToks that a brand can understand a trend from

• You live in the midwest, but not required

You’ll be responsible for helping execute social content strategies for a set of dedicated brand clients. You will also work with many other team members and interface directly with clients, as both a true player and leader.

• You are going to report to and assist the Account Director in driving successful digital and content strategy across all of the brand teams’ clients. Planning, preparation, and execution are all crucial elements of this role.

• You are going to drive successful digital and content strategy for your clients. This includes writing / creating rollouts and ideating content. This means internally work with the rest of the team to execute rollouts and manage client platforms including TikTok, Instagram, Facebook, Twitter, Youtube, Discord, email, SMS, and more.

• You’ll manage agency/client relationships along with the Account Director and COO, providing strategic input while guiding our teams towards the achievement of client objectives.

• You’ll work collaboratively with the account and creative teams to set up content shoots and ensure that content is being delivered correctly and efficiently. You’ll also help in execution, analysis and optimization of our marketing plans.

• You’ll establish rapport and maintain long-term relationships with clients; keeping them up to date on projects and how to manage their feedback and approvals is also important.

• You’ll learn a key philosophy here: always be moving the ball. It’s vital to make sure the internal teams are accountable in delivering creative ideas and managing assets/approvals.

• You’ll need to understand data and know how to analyze it. Gathering, analyzing, and reporting on analytics and KPIs is important.

• Opportunities to grow into a senior leadership position within our expanding team

What You’ll Do

• Be both proactive and reactive, planning social calendars at least 1 month in advance whilst being adaptable via adding more time-sensitive posts each week. This includes ideating, working with the creative team, briefing designers, and giving leadership daily updates

• Join all internal and external team calls, take extensive notes, and send to leadership when the call ends. This means clear / formatted meeting minutes with sections, as well as “action items” and “key takeaways” as needed

• Engage in and actively help supervise team meetings, brainstorms and client calls/meetings

• Assist in data collection and creating weekly reports

• Assist Account Director with asset management, editing, and creation for our clients

  • Includes Dropbox management (filing, organizing, labeling files in the right places)

  • Includes updating Project Management tools, including scheduling, tracking progress, and updating timelines

• Tracking UGC via gathering content from fans, fans accounts, reddit threads, socials, etc

• Test assets + copy on private accounts before they go live on client’s accounts

• Along with the creative team, gather lists of brand specific trends for us to engage with

• Conduct research on industry trends, competitors, and market insights to inform campaign strategies and client recommendations

• Assist in gathering data for campaign/monthly performance analysis and prepare reports on key performance metrics

• Manage asset flow, ensuring that content, images, and other materials are correctly labeled, stored, and distributed to team members

• Working with the office manager, coordinate schedules, meetings, and travel arrangements for relevant team members

• Prepare expense reports and help manage account budgets, tracking expenses and invoices as directed

• Proofread and ensure the accuracy of all documents before submission to leadership and clients

What You’re Good At

• The most organized person in your circles

• Know how to keep clients happy and motivated

• Excellent taste in art, culture, and media

• Masterful multitasker

• Confident and comfortable talking to clients, supervisors, and creatives

• Amazing listener and notetaker

• Understand and crush social media

What You Know

• 4+ years of professional social media management, brand strategy, or similar

• Extensive knowledge of TikTok, short form video, and the wider social media landscape

• Has one’s own community of relationships

• Experience working in digital marketing and social media

• Always up to speed on best practices and social trends

• In depth knowledge of all Google Documents and Gmail

• Experience with organizational tools (e.g. Monday.com, Notion, etc)

• Bonus points if you have some experience with Adobe Photoshop, Premier Pro, Adobe After Effects or similar

Location (WFH for now)

• Los Angeles, CA

Benchmob offers digital strategy and content creation to some of the best artists in music, as well as some of the most well known brands on the internet. Our team engages millions of fans across the globe every day, and many of the processes and ideas we come up with set an industry standard and create earned media moments.

We are looking for a Los Angeles-based Account Coordinator who lives and breathes on the internet and has great taste across art, culture, and media. Join our dedicated teams in producing some of the best content, rollouts and campaigns the internet has to offer.

*Note - we are looking for someone who is hungry, ambitious, and passionate over anything. Skills and experience are great, but attitude and drive are crucial for this role.

What You'll Do

• You are going to assist the Account Manager and Director in digital strategy efforts across all your clients.

• You will not only be an educational resource for clients but an excellent team member, interfacing and working directly with other Creatives and Account Teams.

• You'll help put together marketing campaigns for artists, brands, apps, and creators. Your goal is to drive a successful digital and content strategy for your clients across product and content releases, events, fan pages, merch and much, much more.

• You’ll contribute to our hard working yet friendly company culture, engaging in and actively participating in team meetings, brainstorms and client calls/meetings.

• You'll spend a lot of time on TikTok (and Reels and Shorts). Research and understanding of all socials and what content works best is what sets us apart from other agencies. This includes understanding how third party, artist fan pages, and clipping networks work.

• You understand data and know how to analyze it. Gathering, analyzing, and reporting on analytics and KPIs is important to this role.

• Internally working with the rest of your team to execute rollouts and manage client platforms including Instagram, Facebook, Twitter, Youtube, TikTok, Laylo/Mailchimp/Klaviyo/etc, co:brand, SMS, and more. Copywriting for platforms like Twitter is crucial.

• You’ll coordinate with the account and creative teams to set up content shoots and ensure that content is being delivered correctly and efficiently. You’ll assist with execution, analysis and optimization of our marketing plans.

• You’ll report directly to the Account Director/Manager in charge of your particular client. Interpersonal communication and relationships will be key.

What You're Good At

• Knows how to keep clients happy and motivated

• Excellent taste in art, culture, and media

• Masterful multitasker

• Confident and comfortable talking to brand teams and creatives

• Understand and crush social media

• Influencer research / marketing

• Copywriting

• Artist fandom and community building

What You Know

• Minimum 1-2 years of Music Industry experience

• Experience working in digital marketing and social media

• Always up to speed on best practices and social trends

• TikTok, TikTok, TikTok - trends, filters, editing, and what works best in-app.

• In depth knowledge of all Google Documents (and Word/Excel)

• Experience with Adobe Photoshop, Premier Pro, Adobe After Effects, Canva, or similar

Location: Los Angeles, CA

Benchmob offers digital strategy and content creation to some of the best artists in music, as well as some of the most well known brands on the internet. Our team engages millions of fans across the globe every day, and many of the processes and ideas we come up with set an industry standard and create earned media moments.

We are looking for a London-based Account Coordinator who lives and breathes on the internet and has great taste across art, culture, and media. Join our dedicated teams in producing some of the best content, rollouts and campaigns the internet has to offer.

*Note - we are looking for someone who is hungry, ambitious, and passionate over anything. Skills and experience are great, but attitude and drive are crucial for this role.

What You'll Do

• You will be a point person for Benchmob in the UK; not only an educational resource for clients but an excellent team member, interfacing and working directly with Creatives and other Account Teams, as well as being a professional face. You are going to assist the rest of the UK team and our Head of Music in digital strategy efforts across all your clients.

• You will not only be an educational resource for clients but an excellent team member, interfacing and working directly with other Creatives and Account Teams.

• You'll help put together marketing campaigns for artists, brands, apps, and creators. Your goal is to drive a successful digital and content strategy for your clients across product and content releases, events, merch and much, much more.

• You’ll contribute to our hard working yet friendly company culture, engaging in and actively participating in team meetings, brainstorms and client calls/meetings.

• You'll spend a lot of time on TikTok (and Reels and Shorts). Research and understanding of all socials and what content works best is what sets us apart from other agencies.
  

• You understand data and know how to analyze it. Gathering, analyzing, and reporting on analytics and KPIs is important to this role.

• Internally working with the rest of your team to execute rollouts and manage client platforms including Instagram, Facebook, Twitter, Youtube, TikTok, Laylo/co:brand, SMS, and more. Copywriting for platforms like Twitter is crucial.

• You’ll coordinate with the account and creative teams to set up content shoots and ensure that content is being delivered correctly and efficiently. You’ll assist with execution, analysis and optimization of our marketing plans.
  

• You’ll report directly to the CEO and Head of Music but you will also work in tandem with the rest of the Account Teams (US and UK), building daily handovers and action lists with them. Communication with the labels and management teams daily is required, as well as handling all artist needs while the US team is offline.

What You're Good At

• Knows how to keep clients happy and motivated

• Excellent taste in art, culture, and media

• Masterful multitasker

• Confident and comfortable talking to brand teams and creatives

• Understand and crush social media

• Influencer research / marketing

• Copywriting

What You Know

• Minimum 1-2 years of Music Industry experience preferred

• Experience working in digital marketing and social media

• Always up to speed on best practices and social trends

• TikTok, TikTok, TikTok - trends, filters, editing, and what works best in-app.

• In depth knowledge of all Google Documents (and Word/Excel)

• Any experience with Adobe Photoshop, Premier Pro, Adobe After Effects, Canva, or similar

Location

London, UK

Short Form Content Creator (LA, NYC, Nashville, London, + Australia)

Overview

Benchmob offers digital strategy and content creation to some of the best artists in music, as well as some of the most well known brands on the internet. Our team engages millions of fans across the globe every day, and many of the processes and ideas we come up with set an industry standard and create earned media moments.

We are looking to build a team of creatives who live and breathe on the platform and have great taste across art, culture, and media. Join our dedicated teams in producing some of the best content, rollouts, and campaigns the internet has to offer.

This role will be part-time and paid via shoot day rates or a monthly retainer based on the number of clients and IRL shoots confirmed for each month. Candidates must be located in LA, NYC, Nashville, London, or Australia, as all content shoots and events will happen in that area.

What You’ll Do

You are going to utilize your creative efforts across our clients to help ideate and produce content for TikTok. Contribution of your ideas for day-to-day creation of social media content will be crucial.

You will work closely with our Accounts Team to help bring ideas to life through short-form video content that will be produced during on-site content shoots with clients.

Concepting and collaborating with other creatives and internal teams happens often, including brainstorms!

You’ll work with the entire Benchmob team to identify, source, and ideate against TikTok trends in real-time (aka “trend forecasting”).

Being an educational resource is key for our clients, especially at content shoots where you’ll be able to provide TikTok tutorials and best practices that are quick and easy to learn.

You’ll spend most, if not all of your time on TikTok. Research and understanding of what content works best on the platform is what sets us apart from other agencies. Monitoring trends and adapting them for channel use for our clients is important.

What You’re Good At

Creating content on TikTok and possess a solid understanding of other social media platforms

Operating on iPhone (shooting/editing) is required.

Knowing the best content and understanding the production process of social video and editing

Excellent taste in art, culture, and media

Confident and comfortable talking to brands, teams, and creatives

Building and sharing in your network of creators, and has one’s own community of relationships

What You Know

Always up to speed on best practices and social trends

Solid understanding of Gen Z culture

Extensive knowledge of TikTok and the wider social media space

Experience with copywriting, script writing, and content production

Candidates should submit the following

1. Links to any TikTok accounts you run

2. Your top 3 favorite TikTok accounts to follow and why

3. 1 piece of incredible TikTok content that you’ve sent out into the world

If interested, please email chantal@benchmob.net and include your resume, portfolio, or any relevant links.