Position Overview

We are seeking an experienced leader in social & content strategy, with excellent planning, writing, and research skills. The ideal candidate will be organized, detail-oriented, and a team player, with a passion for all-things marketing and social media.

You’ll be responsible for helping execute social content strategies for a set of dedicated brand clients. You will also work with many other team members and interface directly with clients, as both a true player and leader:

• You are going to report to and assist the Account Director in driving successful digital and content strategy across all of the brand teams’ clients. Planning, preparation, and execution are all crucial elements of this role.

• You are going to drive successful digital and content strategy for your clients. This includes writing / creating rollouts and ideating content. This means internally work with the rest of the team to execute rollouts and manage client platforms including TikTok, Instagram, Facebook, Twitter, Youtube, Discord, email, SMS, and more.

• You’ll manage agency/client relationships along with the Account Director and COO, providing strategic input while guiding our teams towards the achievement of client objectives.

• You’ll work collaboratively with the account and creative teams to set up content shoots and ensure that content is being delivered correctly and efficiently. You’ll also help in execution, analysis and optimization of our marketing plans.

• You’ll establish rapport and maintain long-term relationships with clients; keeping them up to date on projects and how to manage their feedback and approvals is also important.

• You’ll learn a key philosophy here: always be moving the ball. It’s vital to make sure the internal teams are accountable in delivering creative ideas and managing assets/approvals.

• You’ll need to understand data and know how to analyze it. Gathering, analyzing, and reporting on analytics and KPIs is important.

• Opportunities to grow into a senior leadership position within our expanding team

What You’ll Do

• Be both proactive and reactive, planning social calendars at least 1 month in advance whilst being adaptable via adding more time-sensitive posts each week. This includes ideating, working with the creative team, briefing designers, and giving leadership daily updates

• Join all internal and external team calls, take extensive notes, and send to leadership when the call ends. This means clear / formatted meeting minutes with sections, as well as “action items” and “key takeaways” as needed

• Engage in and actively help supervise team meetings, brainstorms and client calls/meetings

• Assist in data collection and creating weekly reports

• Assist Account Director with asset management, editing, and creation for our clients

  • Includes Dropbox management (filing, organizing, labeling files in the right places)

  • Includes updating Project Management tools, including scheduling, tracking progress, and updating timelines

• Tracking UGC via gathering content from fans, fans accounts, reddit threads, socials, etc

• Test assets + copy on private accounts before they go live on client’s accounts

• Along with the creative team, gather lists of brand specific trends for us to engage with

• Conduct research on industry trends, competitors, and market insights to inform campaign strategies and client recommendations

• Assist in gathering data for campaign/monthly performance analysis and prepare reports on key performance metrics

• Manage asset flow, ensuring that content, images, and other materials are correctly labeled, stored, and distributed to team members

• Working with the office manager, coordinate schedules, meetings, and travel arrangements for relevant team members

• Prepare expense reports and help manage account budgets, tracking expenses and invoices as directed

• Proofread and ensure the accuracy of all documents before submission to leadership and clients

What You’re Good At

• The most organized person in your circles

• Know how to keep clients happy and motivated

• Excellent taste in art, culture, and media

• Masterful multitasker

• Confident and comfortable talking to clients, supervisors, and creatives

• Amazing listener and notetaker

• Understand and crush social media

  
  

What You Know

• 4+ years of professional social media management, brand strategy, or similar

• Extensive knowledge of TikTok, short form video, and the wider social media landscape

• Has one’s own community of relationships

• Experience working in digital marketing and social media

• Always up to speed on best practices and social trends

• In depth knowledge of all Google Documents and Gmail

• Experience with organizational tools (e.g. Monday.com, Notion, etc)

• Bonus points if you have some experience with Adobe Photoshop, Premier Pro, Adobe After Effects or similar

Location

• LA or NYC

If interested, please email chantal@benchmob.net with your resume and any relevant links.

Short Form Content Creator (LA, NYC, Nashville, London, + Australia)

Overview

Benchmob offers digital strategy and content creation to some of the best artists in music, as well as some of the most well known brands on the internet. Our team engages millions of fans across the globe every day, and many of the processes and ideas we come up with set an industry standard and create earned media moments. Clients include TikTok, Atlantic Records, Polydor, AriZona Iced Tea, Chili’s, Slush Management, and more.

We are looking to build a team of creatives who live and breathe on the platform and have great taste across art, culture, and media. Join our dedicated teams in producing some of the best content, rollouts, and campaigns the internet has to offer.

This role will be part-time and paid via shoot day rates or a monthly retainer based on the number of clients and IRL shoots confirmed for each month. Candidates must be located in LA, NYC, Nashville, London, or Australia, as all content shoots and events will happen in that area.

What You’ll Do

You are going to utilize your creative efforts across our clients to help ideate and produce content for TikTok. Contribution of your ideas for day-to-day creation of social media content will be crucial.

You will work closely with our Accounts Team to help bring ideas to life through short-form video content that will be produced during on-site content shoots with clients.

Concepting and collaborating with other creatives and internal teams happens often, including brainstorms!

You’ll work with the entire Benchmob team to identify, source, and ideate against TikTok trends in real-time (aka “trend forecasting”).

Being an educational resource is key for our clients, especially at content shoots where you’ll be able to provide TikTok tutorials and best practices that are quick and easy to learn.

You’ll spend most, if not all of your time on TikTok. Research and understanding of what content works best on the platform is what sets us apart from other agencies. Monitoring trends and adapting them for channel use for our clients is important.

What You’re Good At

Creating content on TikTok and possess a solid understanding of other social media platforms

Operating on iPhone (shooting/editing) is required.

Knowing the best content and understanding the production process of social video and editing

Excellent taste in art, culture, and media

Confident and comfortable talking to brands, teams, and creatives

Building and sharing in your network of creators, and has one’s own community of relationships

What You Know

Always up to speed on best practices and social trends

Solid understanding of Gen Z culture

Extensive knowledge of TikTok and the wider social media space

Experience with copywriting, script writing, and content production

Candidates should submit the following

Links to any TikTok accounts you run

Your top 3 favorite TikTok accounts to follow and why

1 piece of incredible TikTok content that you’ve sent out into the world

If interested, please email chantal@benchmob.net and include your resume, portfolio, or any relevant links.