Job Description - Account Manager, Music (London/Berlin)

Benchmob offers digital strategy and content creation to some of the best artists in music, as well as some of the most well known brands on the internet. Our team engages millions of fans across the globe every day, and many of the processes and ideas we come up with set an industry standard and create earned media moments.

We are looking for a London-based Account Manager who lives and breathes on the internet and has great taste across art, culture, and media. Join our dedicated teams in producing some of the best content, rollouts and campaigns the internet has to offer. In this role, you should be an excellent communicator and effective leader who can oversee multiple clients and deliverables. Join our dedicated and creative teams in producing some of the best brand content, rollouts, and campaigns the internet has to offer.

This role will be a full-time position and will require attendance to IRL content shoots with creative team members, shooters, and clients.

What You’ll Do

• Overall, you’ll be driving successful digital and content strategy for your clients across music and video releases, tours, events, merch and more

• You’re going to be contributing ideas for day-to-day creation of social media content, often engaging in and actively participating in team meetings, brainstorms and client calls/meetings.

• You are the point person for Benchmob in the UK; not only an educational resource for clients but an excellent team member, interfacing and working directly with Creatives and other Account Teams, as well as being a professional face. 

• You’ll spend a lot of time on social media. Research and understanding of all socials and what content works best, specifically TikTok/Reels/Shorts, is what sets us apart from other agencies.

• You will be on the ground working with clients at content shoots, working alongside content creators to make sure everything runs smoothly and efficiently.

• You’ll report directly to the CEO and Head of Music but you will also work in tandem with the rest of the Account Teams, building daily handovers and action lists with them.

• You will also serve as a marketing / creative consultant for select clients, working directly with artists’ teams. Communication with the labels and management teams daily is required, as well as handling all artist needs while the US team is offline.

What You’re Good At

• Know how to keep clients happy and motivated

• Excellent taste in art, culture, and media

• Masterful multitasker

• Confident and comfortable talking to artists, Account Teams, and creatives

• Has one’s own community of relationships

• Is someone people like to hang out with

What You Know

• Extensive knowledge of TikTok and the wider social media landscape

• Extensive experience working in the music industry/digital marketing

• Always up to speed on best practices and social trends

• In depth knowledge of Google Docs and Word/Excel

• Some experience with Adobe Photoshop, Premier Pro, Adobe After Effects or similar

• Has roots in the UK, with knowledge of local culture, language/slang, and community

Candidates should also submit:

• Links to projects, campaigns, or accounts you’ve run

Location: London or Berlin

Short Form Content Creator (LA, NYC, Nashville, London, + Australia)

Overview

Benchmob offers digital strategy and content creation to some of the best artists in music, as well as some of the most well known brands on the internet. Our team engages millions of fans across the globe every day, and many of the processes and ideas we come up with set an industry standard and create earned media moments. Clients include TikTok, Atlantic Records, Polydor, AriZona Iced Tea, Chili’s, Slush Management, and more.

We are looking to build a team of creatives who live and breathe on the platform and have great taste across art, culture, and media. Join our dedicated teams in producing some of the best content, rollouts, and campaigns the internet has to offer.

This role will be part-time and paid via shoot day rates or a monthly retainer based on the number of clients and IRL shoots confirmed for each month. Candidates must be located in LA, NYC, Nashville, London, or Australia, as all content shoots and events will happen in that area.

What You’ll Do

You are going to utilize your creative efforts across our clients to help ideate and produce content for TikTok. Contribution of your ideas for day-to-day creation of social media content will be crucial.

You will work closely with our Accounts Team to help bring ideas to life through short-form video content that will be produced during on-site content shoots with clients.

Concepting and collaborating with other creatives and internal teams happens often, including brainstorms!

You’ll work with the entire Benchmob team to identify, source, and ideate against TikTok trends in real-time (aka “trend forecasting”).

Being an educational resource is key for our clients, especially at content shoots where you’ll be able to provide TikTok tutorials and best practices that are quick and easy to learn.

You’ll spend most, if not all of your time on TikTok. Research and understanding of what content works best on the platform is what sets us apart from other agencies. Monitoring trends and adapting them for channel use for our clients is important.

What You’re Good At

Creating content on TikTok and possess a solid understanding of other social media platforms

Operating on iPhone (shooting/editing) is required.

Knowing the best content and understanding the production process of social video and editing

Excellent taste in art, culture, and media

Confident and comfortable talking to brands, teams, and creatives

Building and sharing in your network of creators, and has one’s own community of relationships

What You Know

Always up to speed on best practices and social trends

Solid understanding of Gen Z culture

Extensive knowledge of TikTok and the wider social media space

Experience with copywriting, script writing, and content production

Candidates should submit the following

Links to any TikTok accounts you run

Your top 3 favorite TikTok accounts to follow and why

1 piece of incredible TikTok content that you’ve sent out into the world

If interested, please email chantal@benchmob.net and include your resume, portfolio, or any relevant links.